Frequently Asked Questions Q: How do I download the Solaris TV app on my Android or Google device? A: To download the Solaris TV app, follow these simple steps: 1. On your Android or Google device, open the 'Downloader' application. 2. Type in the code 433849 and hit enter. 3. The download will start automatically, and once it's complete, you can install the app. Alternatively, you can visit apps.solaris-tv.com on your device's browser and download the app directly from our website.
Q: What do I need to access the content on the Solaris TV app? A: Upon placing an order for our streaming services, you will receive an email containing your unique login and password. Use these credentials to access our wide array of channels, movies, and TV shows, available at your fingertips. Q: What types of content can I access with Solaris TV? A: Solaris TV offers an extensive range of entertainment options including live TV channels, movies, TV shows, sports events, and PPV content. There's something for everyone! Q: Is the Solaris TV app available on other devices? A: Currently, the Solaris TV app is only available for Android or Google devices. We are working on expanding our app's compatibility with other platforms, so stay tuned for updates. Q: Can I use the Solaris TV app on multiple devices? A: Yes, you can use the Solaris TV app on multiple devices, but the number of simultaneous streams might be limited based on your subscription plan. For more information, please refer to our website or contact our customer support team. Q: How do I use the built-in VPN feature on the Solaris TV app? A: To use our built-in VPN, simply: 1. Go to the VPN section in the Solaris TV app. 2. Choose a country from the list—any country will do. 3. Hit "connect." Use this feature during peak hours or when experiencing buffering for a smooth streaming experience. Q: I'm experiencing buffering while streaming. What can I do to fix it? A: If you're facing buffering issues, especially during peak hours, our built-in VPN feature is the perfect solution. Here's how to use it: 1. Go to the VPN section in the Solaris TV app. 2. Select a country—any country will do. 3. Click "connect." Please note, the VPN is specifically designed to be used during peak hours or when experiencing buffering, not for continual use. This should provide you with a smoother streaming experience. Q: Is my payment information secure? A: Absolutely! We use secure payment gateways to process transactions, ensuring that your financial data is kept safe and confidential. Q: How can I upgrade or downgrade my subscription plan? A: To change your subscription plan, simply log in to your Solaris TV account and navigate to the subscription settings. For additional help, feel free to contact our customer support team. Q: Can I pause or cancel my subscription? A: Yes, you have the option to pause or cancel your subscription through your Solaris TV account settings. Please note that terms and conditions may apply. Q: Who do I contact if I have any issues or questions about the Solaris TV app? A: If you have any questions or need assistance, our dedicated customer support team is always here to help. You can reach them through the contact information provided on our website. Enjoy the ultimate streaming experience with Solaris TV! The Solaris TV Team
