We sincerely apologize for any inconvenience caused by the recent update, which has unfortunately impacted some of our customers. We understand that despite the update being completed, some users are still experiencing difficulties accessing the app.
To resolve this issue, please follow these steps to reset the app:
1. Go to the settings on your device.
2. Locate the Solaris TV app.
3. Force stop the app.
4. CLEAR DATA associated with the app.
Once you have completed these steps, return to the app and enter your login information. Please remember that your login details are case-sensitive. This should get you back up and running smoothly.
Thank you for your understanding, and we appreciate your patience as we work to ensure your uninterrupted streaming experience.
Warm regards,
Solaris TV Customer Support Team
